Contact Us

Get in touch with CaffTean beverages for support, partnerships, and inquiries

Customer Support

Vending Machine Support

+91 96241 77707

+91 92270 09059

Available 24/7 for machine issues

Email Support

[email protected]

Response within 24 hours

Support Hours

Monday - Saturday

9:00 AM - 6:00 PM IST

Business Inquiries

Partnerships

[email protected]

For vending machine placements

Corporate Sales

[email protected]

Bulk orders & office solutions

Vendor Inquiries

[email protected]

For suppliers & service providers

Corporate Office

Address

CaffTean beverages Pvt. Ltd.

Rajkot

Gujarat

India

Online Presence

Website: www.cafftean.in

Send Us a Message

Frequently Asked Questions

What should I do if the vending machine doesn't dispense my drink?

If your payment was successful but the drink wasn't dispensed, please contact our 24/7 support line immediately. Keep your transaction ID ready, and we'll process your refund within 10 working days.

How can I get a vending machine installed at my location?

For vending machine placement inquiries, please email [email protected] with your location details, expected footfall, and space availability. Our team will evaluate and respond within 48 hours.

What payment methods are accepted?

Our vending machines accept all UPI-enabled payment apps including Google Pay, PhonePe, Paytm, and BHIM through our secure Razorpay integration.

How often are the machines restocked?

Our machines are monitored remotely and restocked based on usage patterns. High-traffic locations are serviced daily, while others are serviced 2-3 times per week.

Do you offer customized coffee blends for corporate clients?

Yes! We offer customized coffee solutions for corporate clients. Please contact our corporate sales team at [email protected] to discuss your requirements.